video files not working... HELP PLEASE!

[Juliat]

Ok, so I'll be the first to admit I suck with computers, so maybe this is an easy fix. But maybe not.

Every so often, I download a Bittorrent video file, it downloads with no problems, but when I go to play it, I get error messages and it wont play. the messages are along the lines of "windows explorer has encountered a problem and needs to shut down" I get this for windows explorer, and the player i try to use (i've tried several different players, all the same problem with certain files) I also sometimes get a "dr. watson postmortem debugger has encountered a problem and needs to shut down..."

I cannot figure out why some files do this and some don't! And it seems that it will be EVERY "version" of a certain video clip (say every time I try to get a certain episode of a tv show, that episode will never work no matter where I get it.)

I'd really like some help on this, if there is anything to be done!

Thanks
Julia

[Vladd44]

what kind of file?

and have you tried to open it in GSpot Codec Information Appliance and see what it says the file is?

Also, you could try playing it in VLC Player

[Juliat]

THANK YOU!! THE NEW PLAYER WORKED

[Vladd44]

np